Terms of sale
Owner of the present website and the brand Birra Tarì is:
Rocca dei Conti s.r.l.
C.da Michelica / Zona Artigianale
97015 Modica (RG)
VAT number and Fiscal Code 01429430885
Capital stock of 50,000 euro fully paid
Mon-Fri: 09:00-13:00, 15:00-19:00.
tel. +39 0932 903701
mob. +39 342 1790822
These Terms of sale regulate the sale of products marketed by ROCCA DEI CONTI s.r.l. (hereinafter referred to as ROCCA DEI CONTI) through the website www.birratari.it. Every single purchase contract for products between seller and customer carried out through the aforementioned website and according to the indicated procedures will be regulated by these Terms of sale (in accordance with the Italian law, and in particular with the Legislative Decree 70/2003 on electronic commerce, and Legislative Decree 206/2005 with specific reference to the law on distance selling). Any changes or new Terms of sale will be promptly reported to the customer. The new terms will be effective from the time of publication on the website and will be applied only to sales carried out after the update.
ACKNOWLEDGEMENT OF TERMS OF SALE
The contract between Rocca dei conti and the customer must be considered concluded with the acceptance of the order by Rocca dei conti. Acceptance is considered tacit, unless otherwise communicated to the customer by any means. By placing an order using one of the possible ways, the customer declares that he/she has read the information provided during the purchase process and that he/she accepts the conditions mentioned below. Therefore, the customer is invited to carefully read these Terms of sale and print or save them on another support accessible to him.
TERMS OF PURCHASE
The customer can only purchase the products available on the website www.birratari.it at the time of placing the order, as described in the relevant information sheets. The pieces of information on the products reproduce those supplied by the manufacturer. Therefore, Rocca dei conti reserves the right to modify product information, in order to adapt them to those supplied by manufacturers, without prior notice. The images on the website are provided to the customer to facilitate product recognition; due to changes in the packaging by the manufacturer, the pictures may not look exactly like the delivered product. Rocca dei conti confirms proper order receipt via e-mail, which is sent to the e-mail address provided by the customer. This confirmation message will include date and time of the order receipt, an “order number” to be used in any further communication with Rocca dei conti, as well as a reference to these Terms of sale. In case of non-acceptance of the order, Rocca dei conti commits itself to a timely communication with the customer. All prices mentioned on the website have to be considered as retail prices and are therefore VAT included. Rocca dei conti reserves the right to change prices at any time, without notice. Retail prices do not include any taxes, duties and taxes applicable in the destination country (outside of Italy) of the products and/or services. Such costs differ from country to country and are payable by the customer, who is responsible for verifying the amount with the competent customs authorities. We will reimburse the customer for the costs incurred on the basis of a written request.
The customer can purchase the products on the Rocca dei conti website by using different forms of payment, as indicated in the purchase process. Any additional costs related to a specific payment method will be explicitly highlighted during the purchase process.
Rocca dei conti delivers its products through specialized couriers. Shipping costs are generally payable by the customer and are explicitly highlighted as soon as the order is placed. Deliveries take place over a period of time ranging from 24 hours to 4 days, depending on the destination of the goods, except for unseen circumstances (but in any case no later than thirty days from the date of order). The customer has to verify the integrity of the goods upon delivery. If he/she doubts the products’ integrity, he/she has to indicate it on the delivery note. The customer has 14 working days to verify the integrity of the goods and communicate any damage in writing via e-mail to email@example.com. Rocca dei conti will then reimburse the customer within 14 working days.
RIGHT OF WITHDRAWAL
The customer has the right to withdraw from the contract, without any penalty and without specifying a reason, within 14 working days of delivery of the purchased products, according to correctness and good faith, prior to written notice to be forwarded to Rocca dei conti via e-mail at firstname.lastname@example.org. The notice must include the product(s) for which he/she intends to exercise right of withdrawal. Return costs are payable by the customer. Rocca dei conti will refund all payments received for the product(s) for which the right of withdrawal was exercised (including the original delivery charges) within 14 days from the customer’s communication.
Rocca dei conti warrants that products will comply to what is indicated and described on the website. The manufacturer’s responsibility applies to all sold products. The manufacturer is also responsible for the truthfulness and completeness of the information on the packaging.
PROTECTION OF MINORS
Rocca dei conti does not sell alcoholic products to minors under the age of 18. The courier will not deliver alcohol products to anyone under the age of 18 and may request proof of identity, in order to check a customer’s age.
Any claim shall be in writing and addressed to ROCCA DEI CONTI S.r.l. – C.da Michelica / Zona Artigianale – 97015 Modica (RG) or by e-mail to email@example.com.
JURISDICTION AND GOVERNING LAW
The sales contract between the customer and Rocca dei conti is concluded in Italy and regulated by Italian law. For the solution of civil and penal disputes arising from the conclusion of this distance selling contract, the territorial jurisdiction is the one of the reference court of the customer’s residing town (if the customer is a consumer); in all other cases, the territorial jurisdiction is exclusively the Court of Modica.
Online Dispute Resolution for consumers
Consumers resident in Europe have to be aware of the fact that the European Commission has established an online platform for alternative dispute resolutions. European consumers may use this tool to settle any dispute relating to and/or stemming from online sale and service contracts out of court.
As a consequence, if you are a European consumer you can use such platform to resolve any dispute arising from the online contract stipulated with the owner.
The platform is available at the following link (http://ec.europa.eu/consumers/odr/).
For any questions, we can be contacted via the e-mail address indicated in this document.
PRE AND AFTER SALES INFORMATION
For any information regarding pre and after-sales services, please contact our sales office via e-mail at firstname.lastname@example.org or call +39 0932 903701 (during office hours).